We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. What We Collect

We collect only the information necessary to operate our website, fulfill orders, and improve your experience. This may include:

• Device & usage data: Browser type, IP address, pages visited, clicks, scrolls, and timestamps

• Order & subscription info: Name, email, phone number, billing/shipping address, and purchase details (e.g., shirt size)

• Account data: If you create an account, we store your contact and order history to improve service

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity: To fulfill your orders or subscriptions

• Legitimate interests: To analyze and improve our website performance

• Consent: For marketing emails and non-essential cookies

• Legal obligations: To comply with applicable laws

3. Your Rights (GDPR)

If you're in the EEA, you have the right to:

• Access, correct, or delete your personal data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with your local data protection authority

To exercise these rights, email privacy@skilledcow.com.

4. How We Use Your Data

• To fulfill orders and subscriptions

• To analyze site traffic and improve performance

• To send transactional emails (e.g., order confirmations, shipping updates)

• To send marketing emails (only with your consent)

5. Who We Share It With

We only share your data with trusted service providers:

• Squarespace: Website hosting, analytics, and email services

• Google Places API: Address auto-complete during checkout

• Stripe: Secure payment processing

• Sift: Fraud detection

These providers process your data in accordance with their own privacy policies.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Securely serve the website

• Analyze site performance (only with your consent)

• Improve your checkout experience

You can manage cookie preferences via your browser or our cookie banner.

7. Fonts

This site uses Google Fonts and Adobe Fonts, which may collect basic device and usage data to display fonts properly.

8. Abandoned Cart Emails

If you begin checkout but don’t complete it, and you’ve entered your email or are logged in, we may send a reminder email. You can unsubscribe at any time.

9. Marketing & Transactional Emails

• Marketing emails: Sent only with your consent. Unsubscribe anytime.

• Transactional emails: Sent automatically for account or order updates. These cannot be unsubscribed from.

10. Third-Party Fulfillment: Printify

Some products in our store are fulfilled by Printify, a print-on-demand platform. When you order these items, we share only the necessary personal information with Printify to produce and ship your order. This may include:

• Your name

• Shipping address

• Order details (e.g., product type, size, color)

• Contact information (email or phone, if needed for delivery)

Printify acts as a data processor on our behalf and processes this information solely to fulfill your order.

11. Third-Party Privacy Policies

• Stripe: payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy

• Sift: fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy

• Printify: 3rd party fulfillment services. You can read Printify’s privacy policy at https://printify.com/privacy-policy

Last Updated: 2025-10-28